Working With Robots: Human Resource Development Considerations in Human–Robot Interaction

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19 Scopus citations

Abstract

Advancements in robotic technology have accelerated the adoption of collaborative robots in the workplace. The role of humans is not reduced, but robotic technology requires different high-level responsibilities in human–robot interaction (HRI). Based on a human-centered perspective, this literature review is to explore current knowledge on HRI through the lens of HRD and propose the roles of HRD in this realm. The review identifies HRD considerations that help implement effective HRI in three human-centered domains: human capabilities, collaboration configuration, and attributes related to contact. The eight HRD considerations include employees’ attitudes toward robots, their readiness for robot technology, communication with robots, human–robot team building, leading multiple robots, systemwide collaboration, safety interventions, and ethical issues. Theoretical implications, practical implications, and limitations are discussed. This paper contributes to HRD by introducing potential areas of multidisciplinary collaborations to help organizations implement robotic systems.

Original languageEnglish (US)
Pages (from-to)48-74
Number of pages27
JournalHuman Resource Development Review
Volume21
Issue number1
DOIs
StatePublished - Mar 2022

Bibliographical note

Funding Information:
The author wishes to thank two robotics scholars, Jung Yun Bae (Ph.D.) and Myungkuk Park (Ph.D.), for their suggestions, comments, and insights on this paper. The author(s) received no financial support for the research, authorship, and/or publication of this article.

Publisher Copyright:
© The Author(s) 2022.

Keywords

  • Technology
  • and human-centered perspective
  • human resources
  • human–robot interaction
  • robots

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