Working Alongside Non-Human Agents

Ann Hill Duin; Isabel Pedersen

doi:10.1109/ProComm52174.2021.00005

Working Alongside Non-Human Agents

Ann Hill Duin, Isabel Pedersen

Writing Studies

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

1 Scopus citations

Abstract

We coexist with non-human AI agents, and we now must plan for human and non-human-agent teaming, for cooperation and collaboration, as a means to expand collaborative intelligence in our ongoing quest for user advocacy. For practice and experimentation, we provide links to current non-human agents. We then distinguish automation and autonomy, and discuss humanness design, teaming. A deeper understanding of usability and ethical considerations for working alongside these systems, deploying robots and building bonds and trust with nonhuman agents, begins with differentiation of automation and autonomy, human-autonomy teaming, and a humanness design approach as a means to prevent undesirable autonomy. While TPC scholarship attends to privacy, accountability, safety and security, and transparency and explainability, we need additional vigilance regarding fairness and non-discrimination, human control of technology, TPC professional responsibility, and continued promotion of human values as we work alongside non-human agents.

Original language	English (US)
Title of host publication	Proceedings - 2021 IEEE International Professional Communication Conference, ProComm 2021
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	1-5
Number of pages	5
ISBN (Electronic)	9781665443272
DOIs	https://doi.org/10.1109/ProComm52174.2021.00005
State	Published - 2021
Event	2021 IEEE International Professional Communication Conference, ProComm 2021 - Virtual, Online, United States Duration: Oct 22 2021 → Oct 23 2021

Publication series

Name	IEEE International Professional Communication Conference
Volume	2021-October
ISSN (Print)	2158-091X
ISSN (Electronic)	2158-1002

Conference

Conference	2021 IEEE International Professional Communication Conference, ProComm 2021
Country/Territory	United States
City	Virtual, Online
Period	10/22/21 → 10/23/21

Bibliographical note

Funding Information:
ACKNOWLEDGMENT This research was undertaken, in part, thanks to funding from the Canada Research Chairs program.

Publisher Copyright:
© 2021 IEEE.

Keywords

artificial intelligence
autonomous agents
collaboration
non-human agents

Publisher link

10.1109/ProComm52174.2021.00005

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Working Alongside Non-Human Agents. / Duin, Ann Hill; Pedersen, Isabel.
Proceedings - 2021 IEEE International Professional Communication Conference, ProComm 2021. Institute of Electrical and Electronics Engineers Inc., 2021. p. 1-5 (IEEE International Professional Communication Conference; Vol. 2021-October).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Duin, AH & Pedersen, I 2021, Working Alongside Non-Human Agents. in Proceedings - 2021 IEEE International Professional Communication Conference, ProComm 2021. IEEE International Professional Communication Conference, vol. 2021-October, Institute of Electrical and Electronics Engineers Inc., pp. 1-5, 2021 IEEE International Professional Communication Conference, ProComm 2021, Virtual, Online, United States, 10/22/21. https://doi.org/10.1109/ProComm52174.2021.00005

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abstract = "We coexist with non-human AI agents, and we now must plan for human and non-human-agent teaming, for cooperation and collaboration, as a means to expand collaborative intelligence in our ongoing quest for user advocacy. For practice and experimentation, we provide links to current non-human agents. We then distinguish automation and autonomy, and discuss humanness design, teaming. A deeper understanding of usability and ethical considerations for working alongside these systems, deploying robots and building bonds and trust with nonhuman agents, begins with differentiation of automation and autonomy, human-autonomy teaming, and a humanness design approach as a means to prevent undesirable autonomy. While TPC scholarship attends to privacy, accountability, safety and security, and transparency and explainability, we need additional vigilance regarding fairness and non-discrimination, human control of technology, TPC professional responsibility, and continued promotion of human values as we work alongside non-human agents.",

keywords = "artificial intelligence, autonomous agents, collaboration, non-human agents",

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note = "Funding Information: ACKNOWLEDGMENT This research was undertaken, in part, thanks to funding from the Canada Research Chairs program. Publisher Copyright: {\textcopyright} 2021 IEEE.; 2021 IEEE International Professional Communication Conference, ProComm 2021 ; Conference date: 22-10-2021 Through 23-10-2021",

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AB - We coexist with non-human AI agents, and we now must plan for human and non-human-agent teaming, for cooperation and collaboration, as a means to expand collaborative intelligence in our ongoing quest for user advocacy. For practice and experimentation, we provide links to current non-human agents. We then distinguish automation and autonomy, and discuss humanness design, teaming. A deeper understanding of usability and ethical considerations for working alongside these systems, deploying robots and building bonds and trust with nonhuman agents, begins with differentiation of automation and autonomy, human-autonomy teaming, and a humanness design approach as a means to prevent undesirable autonomy. While TPC scholarship attends to privacy, accountability, safety and security, and transparency and explainability, we need additional vigilance regarding fairness and non-discrimination, human control of technology, TPC professional responsibility, and continued promotion of human values as we work alongside non-human agents.

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ER -

Working Alongside Non-Human Agents

Abstract

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Keywords

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