TY - JOUR
T1 - Work-Unit Task Uncertainty, Design and Morale
AU - Gresov, Christopher
AU - Drazin, Robert
AU - Van de Ven, Andrew H.
PY - 1989/1
Y1 - 1989/1
N2 - Unit morale is an important but little researched criterion of work-unit performance. Data from 382 employment security agency work-units were used to test a task-contingent model of work-unit design and morale. Universal and contingent effects of unit task and design on unit morale were examined. After controlling for the main effects of task uncertainty and individual dimensions of design, a multivariate measure of fit was found to be the only significant predictor of unit morale. These findings differ from previous research and show that a systems' approach to the examination of fit may be better at detecting contingency relationships than the pairwise approaches that have been attempted previously.
AB - Unit morale is an important but little researched criterion of work-unit performance. Data from 382 employment security agency work-units were used to test a task-contingent model of work-unit design and morale. Universal and contingent effects of unit task and design on unit morale were examined. After controlling for the main effects of task uncertainty and individual dimensions of design, a multivariate measure of fit was found to be the only significant predictor of unit morale. These findings differ from previous research and show that a systems' approach to the examination of fit may be better at detecting contingency relationships than the pairwise approaches that have been attempted previously.
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U2 - 10.1177/017084068901000103
DO - 10.1177/017084068901000103
M3 - Article
AN - SCOPUS:84928847463
SN - 0170-8406
VL - 10
SP - 45
EP - 62
JO - Organization Studies
JF - Organization Studies
IS - 1
ER -