TY - JOUR
T1 - Work-family conflict, emotional exhaustion, and displaced aggression toward others
T2 - The moderating roles of workplace interpersonal conflict and perceived managerial family support
AU - Liu, Yihao
AU - Wang, Mo
AU - Chang, Chu Hsiang
AU - Shi, Junqi
AU - Zhou, Le
AU - Shao, Ruodan
N1 - Publisher Copyright:
© 2015 American Psychological Association.
PY - 2015/5/1
Y1 - 2015/5/1
N2 - Taking a resource-based self-regulation perspective, this study examined afternoon emotional exhaustion as a mediator linking the within-person relations between morning work-family conflict and later employee displaced aggression in the work and family domains. In addition, it examined resource-related contextual factors as moderators of these relations. The theoretical model was tested using daily diary data from 125 employees. Data were collected at 4 time points during each workday for 3 consecutive weeks. Multilevel modeling analysis showed that morning family-to-work conflict was positively related to afternoon emotional exhaustion, which in turn predicted displaced aggression toward supervisors and coworkers in the afternoon and displaced aggression toward family members in the evening. In addition, morning workplace interpersonal conflict exacerbated the impact of morning work-to-family conflict on afternoon emotional exhaustion, whereas perceived managerial family support alleviated the impact of morning family-to-work conflict on afternoon emotional exhaustion. These findings indicate the importance of adopting a self-regulation perspective to understand work-family conflict at work and its consequences (i.e., displaced aggression) in both work and family domains.
AB - Taking a resource-based self-regulation perspective, this study examined afternoon emotional exhaustion as a mediator linking the within-person relations between morning work-family conflict and later employee displaced aggression in the work and family domains. In addition, it examined resource-related contextual factors as moderators of these relations. The theoretical model was tested using daily diary data from 125 employees. Data were collected at 4 time points during each workday for 3 consecutive weeks. Multilevel modeling analysis showed that morning family-to-work conflict was positively related to afternoon emotional exhaustion, which in turn predicted displaced aggression toward supervisors and coworkers in the afternoon and displaced aggression toward family members in the evening. In addition, morning workplace interpersonal conflict exacerbated the impact of morning work-to-family conflict on afternoon emotional exhaustion, whereas perceived managerial family support alleviated the impact of morning family-to-work conflict on afternoon emotional exhaustion. These findings indicate the importance of adopting a self-regulation perspective to understand work-family conflict at work and its consequences (i.e., displaced aggression) in both work and family domains.
KW - Displaced aggression
KW - Emotional exhaustion
KW - Perceived managerial family support
KW - Work-family conflict
KW - Workplace interpersonal conflict
UR - http://www.scopus.com/inward/record.url?scp=84929028755&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84929028755&partnerID=8YFLogxK
U2 - 10.1037/a0038387
DO - 10.1037/a0038387
M3 - Article
C2 - 25528246
AN - SCOPUS:84929028755
SN - 0021-9010
VL - 100
SP - 793
EP - 808
JO - Journal of Applied Psychology
JF - Journal of Applied Psychology
IS - 3
ER -