What to do when stakeholders matter: Stakeholder Identificatixon and analysis techniques

Research output: Contribution to journalArticle

560 Scopus citations

Abstract

This article focuses specifically on how and why managers might go about using stakeholder identification and analysis techniques in order to help their organizations meet their mandates, fulfill their missions and create public value. A range of stakeholder identification and analysis techniques is reviewed. The techniques cover: organizing participation; creating ideas for strategic interventions, including problem formulation and solution search; building a winning coalition around proposal development, review and adoption; and implementing, monitoring and evaluating strategic interventions. The article argues that wise use of stakeholder analyses can help frame issues that are solvable in ways that are technically feasible and politically acceptable and that advance the common good. The article concludes with a number of recommendations for management research, education and practice.

Original languageEnglish (US)
Pages (from-to)21-53
Number of pages33
JournalPublic Management Review
Volume6
Issue number1
DOIs
StatePublished - Mar 1 2004

Keywords

  • Coalition
  • Common good
  • Smart practice
  • Stakeholders
  • Strategic management
  • Strategic planning

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