Watching together: Integrating text chat with video

Justin D. Weisz, Sara Kiesler, Hui Zhang, Yuqing Ren, Robert E. Kraut, Joseph A. Konstan

Research output: Chapter in Book/Report/Conference proceedingConference contribution

80 Scopus citations

Abstract

Watching video online is becoming increasingly popular, and new video streaming technologies have the potential to transform video watching from a passive, isolating experience into an active, socially engaging experience. However, the viability of an active social experience is unclear: both chatting and watching video require attention, and may interfere with one another and detract from the experience. In this paper, we empirically examine the activity of chatting while watching video online. We examine how groups of friends and strangers interact, and find that chat has a positive influence on social relationships, and people chat despite being distracted. We discuss the benefits and opportunities provided by mixing chat and video, uncover some of the attentional and social challenges inherent in this combination of media, and provide guidance for structuring the viewing experience.

Original languageEnglish (US)
Title of host publicationProceedings of the SIGCHI Conference on Human Factors in Computing Systems 2007, CHI 2007
Pages877-886
Number of pages10
DOIs
StatePublished - 2007
Event25th SIGCHI Conference on Human Factors in Computing Systems 2007, CHI 2007 - San Jose, CA, United States
Duration: Apr 28 2007May 3 2007

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Other

Other25th SIGCHI Conference on Human Factors in Computing Systems 2007, CHI 2007
CountryUnited States
CitySan Jose, CA
Period4/28/075/3/07

Keywords

  • Chat
  • Friends
  • Interactive television
  • Social TV
  • Strangers
  • Video

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