Video-mediated peer support in an online community for recovery from substance use disorders

Sabirat Rubya; Svetlana Yarosh

doi:10.1145/2998181.2998246

Video-mediated peer support in an online community for recovery from substance use disorders

Sabirat Rubya, Svetlana Yarosh

Computer Science and Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

55 Scopus citations

Abstract

People in recovery from substance use disorders seek peer support through online health communities like InThe-Rooms.com (ITR). This community provides the unique opportunity to study video-mediated health peer support online, as it hosts over 100 weekly video meetings for fellowships like Alcoholics Anonymous (AA). We describe two synergistic investigations of participants' use, perceptions, and tensions around video meetings on ITR: an online questionnaire, and in-depth interviews with active site members. We discuss four themes that may be important to other peer-support health communities: opportunities for video-mediated support, synergy with face-to-face contact, challenge of transparency of norms, and the importance of constructive moderation.

Original language	English (US)
Title of host publication	CSCW 2017 - Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing
Publisher	Association for Computing Machinery
Pages	1454-1469
Number of pages	16
ISBN (Electronic)	9781450343350
DOIs	https://doi.org/10.1145/2998181.2998246
State	Published - Feb 25 2017
Event	2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2017 - Portland, United States Duration: Feb 25 2017 → Mar 1 2017

Publication series

Name	Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Other

Other	2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2017
Country/Territory	United States
City	Portland
Period	2/25/17 → 3/1/17

Bibliographical note

Funding Information:
We thank Angela Yu, Sahithi Asireddy and Thanh-Mai Phan for helping us in scraping public data from ITR.com and for developing the questionnaire. We would also like to acknowledge the leadership of ITR.com, and our survey and interview participants who shared their time and experience with us. This work was funded by the NSF grant (1464376).

Publisher Copyright:
© 2017 ACM.

Keywords

Online health community
Peer support
Recovery
Twelvestep fellowship
Video-mediated communication

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Publisher link

10.1145/2998181.2998246

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Cite this

Rubya, S., & Yarosh, S. (2017). Video-mediated peer support in an online community for recovery from substance use disorders. In CSCW 2017 - Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (pp. 1454-1469). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). Association for Computing Machinery. https://doi.org/10.1145/2998181.2998246

Video-mediated peer support in an online community for recovery from substance use disorders. / Rubya, Sabirat; Yarosh, Svetlana.
CSCW 2017 - Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 2017. p. 1454-1469 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Rubya, S & Yarosh, S 2017, Video-mediated peer support in an online community for recovery from substance use disorders. in CSCW 2017 - Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing. Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW, Association for Computing Machinery, pp. 1454-1469, 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2017, Portland, United States, 2/25/17. https://doi.org/10.1145/2998181.2998246

Rubya S, Yarosh S. Video-mediated peer support in an online community for recovery from substance use disorders. In CSCW 2017 - Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery. 2017. p. 1454-1469. (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). doi: 10.1145/2998181.2998246

Rubya, Sabirat ; Yarosh, Svetlana. / Video-mediated peer support in an online community for recovery from substance use disorders. CSCW 2017 - Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 2017. pp. 1454-1469 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).

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abstract = "People in recovery from substance use disorders seek peer support through online health communities like InThe-Rooms.com (ITR). This community provides the unique opportunity to study video-mediated health peer support online, as it hosts over 100 weekly video meetings for fellowships like Alcoholics Anonymous (AA). We describe two synergistic investigations of participants' use, perceptions, and tensions around video meetings on ITR: an online questionnaire, and in-depth interviews with active site members. We discuss four themes that may be important to other peer-support health communities: opportunities for video-mediated support, synergy with face-to-face contact, challenge of transparency of norms, and the importance of constructive moderation.",

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Video-mediated peer support in an online community for recovery from substance use disorders

Abstract

Publication series

Other

Bibliographical note

Keywords

UN SDGs

Publisher link

Find It

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Cite this