Using social network analysis to test an IT-enabled business process reengineering theory

Nik R. Hassan; Tom C. Richards; Jack D. Becker

doi:10.1109/HICSS.2006.526

Using social network analysis to test an IT-enabled business process reengineering theory

Nik R. Hassan
, Tom C. Richards
, Jack D. Becker

Management Studies

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

After more than a decade of research in information technology-enabled business process reengineering (BPR), no clear theory explains the link between information technology (IT) and organizational transformation. This paper introduces the use of social network analysis (SNA) methods to analyze this link. SNA is a social structural approach that focuses on dynamic relationships among the technology, its adopters, and the social context they are in. It is used in this study to test Galbraith's Organizational Information Processing Theory (OIPT) in describing three IT-enabled BPR efforts. The results of the research show that SNA coupled with the OIPT is capable of explaining how technological innovation and process innovation interact within the context of BPR. The results of the research also provide measures that can be used by practitioners and researchers as leading indicators of BPR success.

Original language	English (US)
Title of host publication	Proceedings of the 39th Annual Hawaii International Conference on System Sciences, HICSS'06
Pages	202a
DOIs	https://doi.org/10.1109/HICSS.2006.526
State	Published - Oct 18 2006
Event	39th Annual Hawaii International Conference on System Sciences, HICSS'06 - Kauai, HI, United States Duration: Jan 4 2006 → Jan 7 2006

Publication series

Name	Proceedings of the Annual Hawaii International Conference on System Sciences
Volume	8
ISSN (Print)	1530-1605

Other

Other	39th Annual Hawaii International Conference on System Sciences, HICSS'06
Country/Territory	United States
City	Kauai, HI
Period	1/4/06 → 1/7/06

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Keywords

Business process redesign
Business process reengineering
IT-enabled BPR
Multiple case study research
Process innovation
Social network analysis
Theory testing

Publisher link

10.1109/HICSS.2006.526

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Hassan, N. R., Richards, T. C., & Becker, J. D. (2006). Using social network analysis to test an IT-enabled business process reengineering theory. In Proceedings of the 39th Annual Hawaii International Conference on System Sciences, HICSS'06 (pp. 202a). Article 1579704 (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 8). https://doi.org/10.1109/HICSS.2006.526

Using social network analysis to test an IT-enabled business process reengineering theory. / Hassan, Nik R.; Richards, Tom C.; Becker, Jack D.
Proceedings of the 39th Annual Hawaii International Conference on System Sciences, HICSS'06. 2006. p. 202a 1579704 (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 8).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Hassan, NR, Richards, TC & Becker, JD 2006, Using social network analysis to test an IT-enabled business process reengineering theory. in Proceedings of the 39th Annual Hawaii International Conference on System Sciences, HICSS'06., 1579704, Proceedings of the Annual Hawaii International Conference on System Sciences, vol. 8, pp. 202a, 39th Annual Hawaii International Conference on System Sciences, HICSS'06, Kauai, HI, United States, 1/4/06. https://doi.org/10.1109/HICSS.2006.526

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Using social network analysis to test an IT-enabled business process reengineering theory

Abstract

Publication series

Other

UN SDGs

Keywords

Publisher link

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