Usability evaluation of an EHR's clinical notes interface from the perspective of attending and resident Physicians: An exploratory study

Rubina F Rizvi; Jenna L. Marquard; Marcus A. Seywerd; Terrence J Adam; Jed T. Elison; Gretchen M. Hultman; Kathleen A Harder; Genevieve B Melton-Meaux

doi:10.3233/978-1-61499-830-3-1128

Usability evaluation of an EHR's clinical notes interface from the perspective of attending and resident Physicians: An exploratory study

Rubina F Rizvi, Jenna L. Marquard, Marcus A. Seywerd, Terrence J Adam, Jed T. Elison, Gretchen M. Hultman, Kathleen A Harder, Genevieve B Melton-Meaux

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

5 Scopus citations

Abstract

Usability gaps between current and future improved Electronic Health Record (EHR) system designs exist due to insufficient incorporation of User-Centered Design (UCD) principles during System Development Life Cycle (SDLC). Usability of a commercial, inpatient EHR clinical notes documentation interface was analyzed from standpoints of two provider groups employing two standardized patient cases. Both objective and subjective data were collected from attending (n=6) and resident physicians (n=8) through usability testing employing a mixed method approach. The study results suggested that (i) EHR usability and desirability is influenced by user characteristics, (ii) workloads associated with H&P and progress notes writing are perceived differently between two groups, (iii) repeated task performance improves user efficiency and (iv) user performance is correlated to their subjective system assessments. Understanding usability of clinical documentation interface from perspectives of two different user groups, provides interface designers with an opportunity to develop an EHR system centered on UCD principles.

Original language	English (US)
Title of host publication	MEDINFO 2017
Subtitle of host publication	Precision Healthcare through Informatics - Proceedings of the 16th World Congress on Medical and Health Informatics
Editors	Adi V. Gundlapalli, Jaulent Marie-Christine, Zhao Dongsheng
Publisher	IOS Press BV
Pages	1128-1132
Number of pages	5
ISBN (Electronic)	9781614998297
DOIs	https://doi.org/10.3233/978-1-61499-830-3-1128
State	Published - 2017
Event	16th World Congress of Medical and Health Informatics: Precision Healthcare through Informatics, MedInfo 2017 - Hangzhou, China Duration: Aug 21 2017 → Aug 25 2017

Publication series

Name	Studies in Health Technology and Informatics
Volume	245
ISSN (Print)	0926-9630
ISSN (Electronic)	1879-8365

Other

Other	16th World Congress of Medical and Health Informatics: Precision Healthcare through Informatics, MedInfo 2017
Country/Territory	China
City	Hangzhou
Period	8/21/17 → 8/25/17

Bibliographical note

Publisher Copyright:
© 2017 International Medical Informatics Association (IMIA) and IOS Press.

Keywords

Documentation
Electronic health record (ehr)
User-computer interface

Publisher link

10.3233/978-1-61499-830-3-1128

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Rizvi, R. F., Marquard, J. L., Seywerd, M. A., Adam, T. J., Elison, J. T., Hultman, G. M., Harder, K. A., & Melton-Meaux, G. B. (2017). Usability evaluation of an EHR's clinical notes interface from the perspective of attending and resident Physicians: An exploratory study. In A. V. Gundlapalli, J. Marie-Christine, & Z. Dongsheng (Eds.), MEDINFO 2017: Precision Healthcare through Informatics - Proceedings of the 16th World Congress on Medical and Health Informatics (pp. 1128-1132). (Studies in Health Technology and Informatics; Vol. 245). IOS Press BV. https://doi.org/10.3233/978-1-61499-830-3-1128

Usability evaluation of an EHR's clinical notes interface from the perspective of attending and resident Physicians: An exploratory study. / Rizvi, Rubina F ; Marquard, Jenna L.; Seywerd, Marcus A. et al.
MEDINFO 2017: Precision Healthcare through Informatics - Proceedings of the 16th World Congress on Medical and Health Informatics. ed. / Adi V. Gundlapalli; Jaulent Marie-Christine; Zhao Dongsheng. IOS Press BV, 2017. p. 1128-1132 (Studies in Health Technology and Informatics; Vol. 245).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Rizvi, RF , Marquard, JL, Seywerd, MA, Adam, TJ , Elison, JT, Hultman, GM, Harder, KA & Melton-Meaux, GB 2017, Usability evaluation of an EHR's clinical notes interface from the perspective of attending and resident Physicians: An exploratory study. in AV Gundlapalli, J Marie-Christine & Z Dongsheng (eds), MEDINFO 2017: Precision Healthcare through Informatics - Proceedings of the 16th World Congress on Medical and Health Informatics. Studies in Health Technology and Informatics, vol. 245, IOS Press BV, pp. 1128-1132, 16th World Congress of Medical and Health Informatics: Precision Healthcare through Informatics, MedInfo 2017, Hangzhou, China, 8/21/17. https://doi.org/10.3233/978-1-61499-830-3-1128

Rizvi RF , Marquard JL, Seywerd MA, Adam TJ , Elison JT, Hultman GM et al. Usability evaluation of an EHR's clinical notes interface from the perspective of attending and resident Physicians: An exploratory study. In Gundlapalli AV, Marie-Christine J, Dongsheng Z, editors, MEDINFO 2017: Precision Healthcare through Informatics - Proceedings of the 16th World Congress on Medical and Health Informatics. IOS Press BV. 2017. p. 1128-1132. (Studies in Health Technology and Informatics). doi: 10.3233/978-1-61499-830-3-1128

Rizvi, Rubina F ; Marquard, Jenna L. ; Seywerd, Marcus A. et al. / Usability evaluation of an EHR's clinical notes interface from the perspective of attending and resident Physicians : An exploratory study. MEDINFO 2017: Precision Healthcare through Informatics - Proceedings of the 16th World Congress on Medical and Health Informatics. editor / Adi V. Gundlapalli ; Jaulent Marie-Christine ; Zhao Dongsheng. IOS Press BV, 2017. pp. 1128-1132 (Studies in Health Technology and Informatics).

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Usability evaluation of an EHR's clinical notes interface from the perspective of attending and resident Physicians: An exploratory study

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