Understanding Patient Portal Uses and Needs: Cross-Sectional Study in a State Fair Setting

Sripriya Rajamani; Robin Austin; Chelsea Richwine; Malin Britt-Lalich; Madhur Thakur; Yasmin Odowa; Ratchada Jantraporn; Jenna Marquard

doi:10.2196/64085

Understanding Patient Portal Uses and Needs: Cross-Sectional Study in a State Fair Setting

Sripriya Rajamani, Robin Austin, Chelsea Richwine, Malin Britt-Lalich, Madhur Thakur, Yasmin Odowa, Ratchada Jantraporn, Jenna Marquard

Research output: Contribution to journal › Article › peer-review

Abstract

This study identified 22 features that are used and the needs for desired features/data in patient portals that enable online access to medical records. Data collected at a Midwestern state fair indicates that while most participants used patient portals, use and desirability of specific features varied widely. Identified needs for enhanced data access, portal functionality, and usability can be used to inform effective patient portal design.

Original language	English (US)
Article number	e64085
Journal	JMIR Formative Research
Volume	8
DOIs	https://doi.org/10.2196/64085
State	Published - 2024

Bibliographical note

Publisher Copyright:
© Sripriya Rajamani, Robin Austin, Chelsea Richwine, Malin Britt-Lalich, Madhur Thakur, Yasmin Odowa, Ratchada Jantraporn, Jenna Marquard.

Keywords

consumer health informatics
data access
functionality
health informatics
health information technology
medical records
online access
patient engagement
patient portals
use

PubMed: MeSH publication types

Journal Article

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10.2196/64085

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abstract = "This study identified 22 features that are used and the needs for desired features/data in patient portals that enable online access to medical records. Data collected at a Midwestern state fair indicates that while most participants used patient portals, use and desirability of specific features varied widely. Identified needs for enhanced data access, portal functionality, and usability can be used to inform effective patient portal design.",

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Understanding Patient Portal Uses and Needs: Cross-Sectional Study in a State Fair Setting

Abstract

Bibliographical note

Keywords

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