TY - GEN
T1 - Trust and distrust definitions
T2 - Workshop on Deception, Fraud and Trust in Agent Societies, 2000 held as part of the Autonomous Agents Conference, 2000
AU - McKnight, D. Harrison
AU - Chervany, Norman L.
PY - 2001
Y1 - 2001
N2 - Researchers have remarked and recoiled at the literature confusion regarding the meanings of trust and distrust. The problem involves both the proliferation of narrow intra-disciplinary research definitions of trust and the multiple meanings the word trust possesses in everyday use. To enable trust researchers to more easily compare empirical results, we define a cohesive set of conceptual and measurable constructs that captures the essence of trust and distrust definitions across several disciplines. This chapter defines disposition to trust (and-distrust) constructs from psychology and economics, institution-based trust (and-distrust) constructs from sociology, and trusting/distrusting beliefs, trusting/distrusting intentions, and trust/distrust-related behavior constructs from social psychology and other disciplines. Distrust concepts are defined as separate and opposite from trust concepts. We conclude by discussing the importance of viewing trust and distrust as separate, simultaneously operating concepts.
AB - Researchers have remarked and recoiled at the literature confusion regarding the meanings of trust and distrust. The problem involves both the proliferation of narrow intra-disciplinary research definitions of trust and the multiple meanings the word trust possesses in everyday use. To enable trust researchers to more easily compare empirical results, we define a cohesive set of conceptual and measurable constructs that captures the essence of trust and distrust definitions across several disciplines. This chapter defines disposition to trust (and-distrust) constructs from psychology and economics, institution-based trust (and-distrust) constructs from sociology, and trusting/distrusting beliefs, trusting/distrusting intentions, and trust/distrust-related behavior constructs from social psychology and other disciplines. Distrust concepts are defined as separate and opposite from trust concepts. We conclude by discussing the importance of viewing trust and distrust as separate, simultaneously operating concepts.
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M3 - Conference contribution
AN - SCOPUS:84928468012
SN - 3540430695
SN - 9783540430698
VL - 2246
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 27
EP - 54
BT - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
PB - Springer Verlag
Y2 - 4 June 2000 through 4 June 2000
ER -