Trajectories in multiple group coordination

A field study of hospital operating suites

Ren Yuqing, Kiesler Sara, Susan Fussell, Peter Scupelli

Research output: Chapter in Book/Report/Conference proceedingConference contribution

7 Citations (Scopus)

Abstract

Hospital surgery environments are dynamic and high risk. They require coordination across multiple groups whose incentives, cultures, and routines can conflict. In this paper, we describe a field study of multi-group coordination in the operating room (OR) environment. We studied work trajectories from the perspective of each group involved. Coordination breakdowns at group boundaries involving patients, doctors, nurses, and other staff led to local problem solving, but also to delays and interpersonal tension and conflict across groups. We conclude with design recommendations for multiple group coordination support that would promote trajectory awareness and learning at the organizational level

Original languageEnglish (US)
Title of host publicationProceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07
DOIs
StatePublished - Dec 1 2007
Event40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07 - Big Island, HI, United States
Duration: Jan 3 2007Jan 6 2007

Other

Other40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07
CountryUnited States
CityBig Island, HI
Period1/3/071/6/07

Fingerprint

Trajectories
Operating rooms
Surgery

Cite this

Yuqing, R., Sara, K., Fussell, S., & Scupelli, P. (2007). Trajectories in multiple group coordination: A field study of hospital operating suites. In Proceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07 [4076646] https://doi.org/10.1109/HICSS.2007.578

Trajectories in multiple group coordination : A field study of hospital operating suites. / Yuqing, Ren; Sara, Kiesler; Fussell, Susan; Scupelli, Peter.

Proceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07. 2007. 4076646.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Yuqing, R, Sara, K, Fussell, S & Scupelli, P 2007, Trajectories in multiple group coordination: A field study of hospital operating suites. in Proceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07., 4076646, 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07, Big Island, HI, United States, 1/3/07. https://doi.org/10.1109/HICSS.2007.578
Yuqing R, Sara K, Fussell S, Scupelli P. Trajectories in multiple group coordination: A field study of hospital operating suites. In Proceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07. 2007. 4076646 https://doi.org/10.1109/HICSS.2007.578
Yuqing, Ren ; Sara, Kiesler ; Fussell, Susan ; Scupelli, Peter. / Trajectories in multiple group coordination : A field study of hospital operating suites. Proceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07. 2007.
@inproceedings{bea97a443a8d4918be734b19488e8e94,
title = "Trajectories in multiple group coordination: A field study of hospital operating suites",
abstract = "Hospital surgery environments are dynamic and high risk. They require coordination across multiple groups whose incentives, cultures, and routines can conflict. In this paper, we describe a field study of multi-group coordination in the operating room (OR) environment. We studied work trajectories from the perspective of each group involved. Coordination breakdowns at group boundaries involving patients, doctors, nurses, and other staff led to local problem solving, but also to delays and interpersonal tension and conflict across groups. We conclude with design recommendations for multiple group coordination support that would promote trajectory awareness and learning at the organizational level",
author = "Ren Yuqing and Kiesler Sara and Susan Fussell and Peter Scupelli",
year = "2007",
month = "12",
day = "1",
doi = "10.1109/HICSS.2007.578",
language = "English (US)",
isbn = "0769527558",
booktitle = "Proceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07",

}

TY - GEN

T1 - Trajectories in multiple group coordination

T2 - A field study of hospital operating suites

AU - Yuqing, Ren

AU - Sara, Kiesler

AU - Fussell, Susan

AU - Scupelli, Peter

PY - 2007/12/1

Y1 - 2007/12/1

N2 - Hospital surgery environments are dynamic and high risk. They require coordination across multiple groups whose incentives, cultures, and routines can conflict. In this paper, we describe a field study of multi-group coordination in the operating room (OR) environment. We studied work trajectories from the perspective of each group involved. Coordination breakdowns at group boundaries involving patients, doctors, nurses, and other staff led to local problem solving, but also to delays and interpersonal tension and conflict across groups. We conclude with design recommendations for multiple group coordination support that would promote trajectory awareness and learning at the organizational level

AB - Hospital surgery environments are dynamic and high risk. They require coordination across multiple groups whose incentives, cultures, and routines can conflict. In this paper, we describe a field study of multi-group coordination in the operating room (OR) environment. We studied work trajectories from the perspective of each group involved. Coordination breakdowns at group boundaries involving patients, doctors, nurses, and other staff led to local problem solving, but also to delays and interpersonal tension and conflict across groups. We conclude with design recommendations for multiple group coordination support that would promote trajectory awareness and learning at the organizational level

UR - http://www.scopus.com/inward/record.url?scp=39749195787&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=39749195787&partnerID=8YFLogxK

U2 - 10.1109/HICSS.2007.578

DO - 10.1109/HICSS.2007.578

M3 - Conference contribution

SN - 0769527558

SN - 9780769527550

BT - Proceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07

ER -