Training for effective continuous quality improvement

John C. Anderson, Kevin Dooley, Manus Rungstusanatham

Research output: Contribution to journalArticlepeer-review

11 Scopus citations

Abstract

Training and education provides employees with an orientation to the organization and give them the skills needed to fulfill their responsibilities. This paper explores the content of training and education needed for continuous improvement, draws conclusions from a study of training and education programs and suggests a structure that can serve as a starting point for the employees.

Original languageEnglish (US)
Pages (from-to)57-61
Number of pages5
JournalQuality Progress
Volume27
Issue number12
StatePublished - Dec 1 1994

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