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Towards Real-World Validity in Generative AI Benchmarks: Understanding and Designing Domain-Centered Evaluations for Journalism Practitioners

  • Charlotte Li
  • , Nick Hagar
  • , Sachita Nishal
  • , Jeremy Gilbert
  • , Nicholas Diakopoulos

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Benchmarks play a significant role in how technology companies communicate about model capabilities and how researchers and the public understand generative AI systems. However, existing benchmarks have been criticized for their failure to adequately capture real-world usages (i.e. ecological validity) or to measure underlying concepts (i.e. construct validity). Building on approaches in HCI, we adopt a human-centered design process to address such critiques. Working within the journalism domain we engaged 23 professionals in a workshop which informed the design of a domain-oriented evaluation "cookbook". Our workshop findings surface domain-specific challenges and tensions faced by designers in translating specific tasks to evaluation constructs, aligning metrics with domain-specific values, and balancing needs among different stakeholders when constructing evaluations. Through an instantiation of design-based approaches for benchmark creation in the journalism domain, this work not only produces an evaluation structure for journalism practitioners to experiment with, but also lays out design requirements for AI evaluations that are contextualized, value-aligned, and cultivate evaluative literacy for domain end-users.

Original languageEnglish (US)
Title of host publicationDIS 2026 - Proceedngs of the 2026 ACM Designing Interactive Systems Conference
EditorsChing Chiuan Yen, Jung-Joo Lee, Ellen Yi-Luen Do, Clement Zheng, Daisy Yoo, Tony Tang
PublisherAssociation for Computing Machinery, Inc
Pages1263-1281
Number of pages19
ISBN (Electronic)9798400725630
DOIs
StatePublished - Jun 12 2026
Externally publishedYes
EventACM conference on Designing Interactive Systems, DIS 2026 - Singapore, Singapore
Duration: Jun 13 2026 → Jun 17 2026

Publication series

NameDIS 2026 - Proceedngs of the 2026 ACM Designing Interactive Systems Conference

Conference

ConferenceACM conference on Designing Interactive Systems, DIS 2026
Country/TerritorySingapore
CitySingapore
Period6/13/26 → 6/17/26

Bibliographical note

Publisher Copyright:
© 2026 Copyright held by the owner/author(s).

Keywords

  • Benchmark
  • Co-Design
  • Computational Journalism
  • Generative AI Evaluation

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