Many organizations are implementing threat management approaches to identify and respond to potentially threatening behaviors, threats and acts of violence. Threat management teams bring together different types of expertise throughout a company to assess, investigate, respond to, monitor and mitigate situations. This article presents a conceptual model for threat management and tests the model using tabletop scenarios with a large multinational company's threat management team training program. The tabletop training using the model assisted teams in assessing the incident to determine the risk level, identifying investigative steps, and using expertise and resources of the different team members. Pre-post tests indicated that the training significantly increased team member's confidence in the threat management process.
- Workplace violence
- conceptual approach