Using a representative sample of 3,381 American workers, this study investigates relationships among work/life policies, informal support, and employee loyalty over the life course (defined by age and parental status and age of youngest child). The central thesis is that our understanding of the impact of work/life policies on employee loyalty will be enriched by consideration of the non-work and work contexts that influence employee attitudes and behavior. The relationship between employee child care policies and loyalty varies for women and men at different stages of parenthood. Flexible-time policies have a consistent, positive association with employee loyalty with some variation based on life stage. Informal support (via supervisors and co-workers) has the greatest positive relationship with employee loyalty.
Bibliographical noteFunding Information:
Support for the research reported here was provided by a grant from the Alfred P. Sloan Foundation ( 99-6-23) and the National Institute on Aging (NIA 2P50-AG11711-06). The authors would like to thank Ellen Galinsky and James T. Bond of the Families and Work Institute for use of the data from the National Study of the Changing Workforce. We would like to thank Liane O’Brien and Stacey Merola for their help at the initial stages of the project and Kathy Adamski for her technical assistance. Finally, we would like to thank the following institutions for their support of our research: Cornell University, Hope College, Western Michigan University, and Harvard’s Radcliffe Institute for Advanced Study, where Moen was a fellow for 2000-2001, and the Alfred P. Sloan Foundation and the National Institute on Aging.
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- Life stage