The quest for quality tags

Shilad Sen, Max Harper, Adam Lapitz, John Riedl

Research output: Chapter in Book/Report/Conference proceedingConference contribution

62 Scopus citations

Abstract

Many online communities use tags - community selected words or phrases - to help people find what they desire. The quality of tags varies widely, from tags that capture akey dimension of an entity to those that are profane, useless, or unintelligible. Tagging systems must often select a subset of available tags to display to users due to limited screen space. Because users often spread tags they have seen, selecting good tags not only improves an individual's view of tags, it also encourages them to create better tags in the future. We explore implicit (behavioral) and explicit (rating) mechanisms for determining tag quality. Based on 102,056 tag ratings and survey responses collected from 1,039 users over 100 days, we offer simple suggestions to designers of online communities to improve the quality of tags seen by their users.

Original languageEnglish (US)
Title of host publicationGROUP'07 - Proceedings of the 2007 International ACM Conference on Supporting Group Work
Pages361-370
Number of pages10
DOIs
StatePublished - Dec 1 2007
Event2007 International ACM Conference on Supporting Group Work, GROUP'07 - Sanibel Island, FL, United States
Duration: Nov 4 2007Nov 7 2007

Publication series

NameGROUP'07 - Proceedings of the 2007 International ACM Conference on Supporting Group Work

Other

Other2007 International ACM Conference on Supporting Group Work, GROUP'07
Country/TerritoryUnited States
CitySanibel Island, FL
Period11/4/0711/7/07

Keywords

  • Moderation
  • Tagging
  • User interfaces

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