TY - GEN
T1 - The quest for quality tags
AU - Sen, Shilad
AU - Harper, Max
AU - Lapitz, Adam
AU - Riedl, John
PY - 2007/12/1
Y1 - 2007/12/1
N2 - Many online communities use tags - community selected words or phrases - to help people find what they desire. The quality of tags varies widely, from tags that capture akey dimension of an entity to those that are profane, useless, or unintelligible. Tagging systems must often select a subset of available tags to display to users due to limited screen space. Because users often spread tags they have seen, selecting good tags not only improves an individual's view of tags, it also encourages them to create better tags in the future. We explore implicit (behavioral) and explicit (rating) mechanisms for determining tag quality. Based on 102,056 tag ratings and survey responses collected from 1,039 users over 100 days, we offer simple suggestions to designers of online communities to improve the quality of tags seen by their users.
AB - Many online communities use tags - community selected words or phrases - to help people find what they desire. The quality of tags varies widely, from tags that capture akey dimension of an entity to those that are profane, useless, or unintelligible. Tagging systems must often select a subset of available tags to display to users due to limited screen space. Because users often spread tags they have seen, selecting good tags not only improves an individual's view of tags, it also encourages them to create better tags in the future. We explore implicit (behavioral) and explicit (rating) mechanisms for determining tag quality. Based on 102,056 tag ratings and survey responses collected from 1,039 users over 100 days, we offer simple suggestions to designers of online communities to improve the quality of tags seen by their users.
KW - Moderation
KW - Tagging
KW - User interfaces
UR - http://www.scopus.com/inward/record.url?scp=70849133066&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=70849133066&partnerID=8YFLogxK
U2 - 10.1145/1316624.1316678
DO - 10.1145/1316624.1316678
M3 - Conference contribution
AN - SCOPUS:70849133066
SN - 9781595938459
T3 - GROUP'07 - Proceedings of the 2007 International ACM Conference on Supporting Group Work
SP - 361
EP - 370
BT - GROUP'07 - Proceedings of the 2007 International ACM Conference on Supporting Group Work
T2 - 2007 International ACM Conference on Supporting Group Work, GROUP'07
Y2 - 4 November 2007 through 7 November 2007
ER -