The Overruled Dust Mite: Preparing Technical Cormmunication Students to Interact with Clients

Research output: Contribution to journalArticlepeer-review

Abstract

While many technical communication instructors declare the benefits of client projects, too often instructors do not prepare students to interact with clients. This article reviews a qualitative case study that demonstrates the difficulty students can have interacting with clients. Interviewing, listening, and seeking clarification are behaviors that may help students identify client concerns and miscommunications more effectively.

Original languageEnglish (US)
Pages (from-to)193-210
Number of pages18
JournalInternational Journal of Phytoremediation
Volume21
Issue number1
DOIs
StatePublished - Jan 1 2001
Externally publishedYes

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