The Matrix of Control: Combining Process and Structure Approaches to Managing Software Development

Sarma R. Nidumolu, Mani R. Subramani

Research output: Contribution to journalArticlepeer-review

107 Scopus citations

Abstract

Ways by which firms should manage software development projects so that their development processes are flexible and predictable are discussed. The process approach and the structure approach are the two approaches which have been suggested. The process approach recommends control of activities through specifying methods and through specifying performance criteria. The structure approach recommends control through centrally devised standards for activities and by the delegation of authority for decision making. The results suggest that performance is enhanced by establishing uniform performance criteria across projects.

Original languageEnglish (US)
Pages (from-to)159-196
Number of pages38
JournalJournal of Management Information Systems
Volume20
Issue number3
DOIs
StatePublished - Jan 1 2003
Externally publishedYes

Keywords

  • Decentralization
  • Organizational control
  • Process performance
  • Software development
  • Software project management
  • Standardization

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