Aims: To evaluate predictors of healthcare satisfaction for parents whose children received hospital-based healthcare services at the Children's hospital at Landspitali University Hospital. Methods: In this cross-sectional study, data on perceived family support, family quality of life, expressive family functioning, coping strategies and healthcare satisfaction were collected from 159 mothers and 60 fathers (N = 177 families) of children and adolescents from 2011 to 2012. Results: Logistic regression analysis revealed that, for mothers, 38.8% of the variance in satisfaction with healthcare services was predicted by perceived family support and their coping strategies, while for fathers, 59.9% of the variance of their satisfaction with healthcare service was predicted by perceived family support, family quality of life and whether the child had been hospitalised before. Discussion: Perceived family support was the one factor that was found to predict both the mothers' and the fathers' satisfaction with healthcare services. Knowing which factors predict satisfaction with health care among parents of hospitalised children with different chronic illnesses and health issues can inform the delivery of effective family-focused interventions and evidence-based practice to families.
Bibliographical noteFunding Information:
The study was funded by grants from the LUH Research Fund, the Science Fund of the Icelandic Nurses' Association and the Science Fund of Ingibjörg R. Magnusdottir. The authors would like to thank all the parents who participated in the study. Special thanks go to Gudrun Eyglo Gudmundsdottir, and Johanna Hjorleifsdottir, nurses at the children's hospital at LUH for their valuable contribution to this study by participating in the data collections.
© 2016 Nordic College of Caring Science
- coping strategies
- expressive family functioning
- family quality of life
- family systems nursing
- healthcare satisfaction
- hospitalised children and adolescents
- perceived family support