The Effect of Peer-to-Peer Tangible Donation on Users' Engagement in Online Community Platform

Sojung Yoon, Gauri Subramani, Mani Subramani, Mochen Yang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Despite the potential value of prosocial activities in enhancing user engagement in online communities, research on the relationship between prosocial activities and online community users' behavior. In this research, we examine the impact of tangible donation on online community users' engagement behaviors by using dataset from Reddit, a major online community platform. Our results indicate that, after donating, givers increase their engagement behavior by writing more posts and comments than non-givers. Furthermore, after receiving donation, receivers reduce their engagement behavior by writing fewer posts and comments than non-receivers. Our study serves as one of the first attempts to examine the role of peer-to-peer tangible donation in users' engagement behavior in online community platform, which is a novel way to help people in needs and effective way to induce user participation.

Original languageEnglish (US)
Title of host publicationInternational Conference on Information Systems, ICIS 2022
Subtitle of host publication"Digitization for the Next Generation"
PublisherAssociation for Information Systems
ISBN (Electronic)9781713893615
StatePublished - 2022
Event43rd International Conference on Information Systems: Digitization for the Next Generation, ICIS 2022 - Copenhagen, Denmark
Duration: Dec 9 2022Dec 14 2022

Publication series

NameInternational Conference on Information Systems, ICIS 2022: "Digitization for the Next Generation"

Conference

Conference43rd International Conference on Information Systems: Digitization for the Next Generation, ICIS 2022
Country/TerritoryDenmark
CityCopenhagen
Period12/9/2212/14/22

Bibliographical note

Publisher Copyright:
© 2022 International Conference on Information Systems, ICIS 2022: "Digitization for the Next Generation". All Rights Reserved.

Keywords

  • Tangible donation
  • online community
  • user engagement

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