Abstract
Research has neglected to consider the news as a source of work-related information that might impact employee experiences and outcomes. In an initial pilot study with a diverse cross-section of employees, we confirm that deriving work-related insights from the news, either intentionally or serendipitously, is a common occurrence. Next, drawing from conservation of resources theory, we developed a model to examine both the beneficial and detrimental consequences associated with job-relevant news consumption. We conducted a 10-day experience sampling study which showed that job-relevant news consumption increases information overload but also produces perceived learning. Information overload, perceived learning, and emotional exhaustion serially mediate the relationship between consumption of job-relevant news and employee withdrawal behavior. Furthermore, perceived learning buffers the indirect relationship between news consumption and work withdrawal via information overload and emotional exhaustion. We discuss the theoretical and practical implications of our research.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 947-963 |
| Number of pages | 17 |
| Journal | Journal of Business and Psychology |
| Volume | 39 |
| Issue number | 4 |
| DOIs | |
| State | Published - Aug 2024 |
Bibliographical note
Publisher Copyright:© The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature 2023. corrected publication 2023.
Keywords
- Goal progress
- Information overload
- Learning
- News consumption
- Withdrawal