The co-worker training model: Outcomes of an open employment pilot project

This pilot study evaluated the viability of trained co-workers providing direct job training and support to employees with a disability in open employment. Selected staff from 11 KFC restaurants attended a 2 day co-worker training course. Following training they placed a modestly but significantly higher value on persons with a disability in the workplace than previously. Subsequently, an individual with a disability was employed in each of 10 KFC restaurants and received job training and support from a co-worker trainer. Employment outcomes for consumers with co-worker support were as good as for a comparison group who worked in similar jobs at KFC restaurants with job coach support. Comparison group members received substantially more support hours from job coaches. Consumers with co-worker support experienced high levels of involvement with co-workers. The co-worker training model may provide a viable, cost-effective alternative to the traditional place and train model.