TY - JOUR
T1 - The association of prescription status, patient age, patient gender, and patient question asking behavior with the content of pharmacist-patient communication
AU - Schommer, Jon C.
AU - Wiederholt, Joseph B.
PY - 1997/4/15
Y1 - 1997/4/15
N2 - Purpose and Methods. Data from 358 pharmacist-patient encounters in 12 community pharmacies were used to investigate the association of prescription status, patient age, patient gender, and patient question asking with the content of pharmacist-patient communication. Results. Where was an association between prescription status and the provision of five types of information, patient age and gender were associatedwith the provision of the same two types of information, and patient question asking was associated with the provision of eight types of information. Conclusions. An important cue for improvement of pharmacist-patient communication was patient question asking. Thus, it is imperative to find ways to increase question asking by patients and understand why some patients are reluctant to ask their pharmacist questions.
AB - Purpose and Methods. Data from 358 pharmacist-patient encounters in 12 community pharmacies were used to investigate the association of prescription status, patient age, patient gender, and patient question asking with the content of pharmacist-patient communication. Results. Where was an association between prescription status and the provision of five types of information, patient age and gender were associatedwith the provision of the same two types of information, and patient question asking was associated with the provision of eight types of information. Conclusions. An important cue for improvement of pharmacist-patient communication was patient question asking. Thus, it is imperative to find ways to increase question asking by patients and understand why some patients are reluctant to ask their pharmacist questions.
KW - Consultation
KW - Counseling
KW - Pharmacist-patient communication
KW - Question-asking
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U2 - 10.1023/A:1012084207399
DO - 10.1023/A:1012084207399
M3 - Article
C2 - 9090700
AN - SCOPUS:0030903755
VL - 14
SP - 145
EP - 151
JO - Pharmaceutical Research
JF - Pharmaceutical Research
SN - 0724-8741
IS - 2
ER -