Team Effectiveness in Multinational Organizations: Evaluation Across Contexts

Cristina B. Gibson, Mary E. Zellmer-Bruhn, Donald P. Schwab

Research output: Contribution to journalReview articlepeer-review

61 Scopus citations

Abstract

Incorporating team context into research and practice concerning team effectiveness in multinational organizations is an ongoing challenge. The authors argue that a common measure of team effectiveness with demonstrated equivalence across contexts expands current theoretical developments and addresses team implementation needs. To this end, the article describes methods, techniques, and results obtained in developing a comprehensive team effectiveness survey across six multinational organizations in four geographic regions. The authors discuss inductively deriving dimensions of effectiveness using interview data, translation procedures with innovative bilingual pilot testing, and multiple constituency validation. The study concludes with implications for future cross-cultural research on team effectiveness and beyond in other areas of international management.

Original languageEnglish (US)
Pages (from-to)444-474
Number of pages31
JournalGroup and Organization Management
Volume28
Issue number4
DOIs
StatePublished - Dec 1 2003

Keywords

  • International management
  • Multinational teams
  • Team assessment
  • Team effectiveness

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