Sustaining reciprocity: Generating social capital within peer-support communities

Thanh Mai Phan, Svetlana Yarosh

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The concept of reciprocity is embedded into community. A successful online peer-support community is characterized by its members actively giving and receiving support, namely in the form of advice and encouragement. In this paper, we investigate incentives for sustaining generalized reciprocity and explore its relationship with social capital on InTheRooms.com, an online recovery network.

Original languageEnglish (US)
Title of host publicationProceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, CSCW 2016 Companion
PublisherAssociation for Computing Machinery
Pages369-372
Number of pages4
ISBN (Electronic)9781450339506
DOIs
StatePublished - Feb 27 2016
Event19th ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2016 - San Francisco, United States
Duration: Feb 26 2016Mar 2 2016

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
Volume26-February-2016

Other

Other19th ACM Conference on Computer Supported Cooperative Work and Social Computing, CSCW 2016
CountryUnited States
CitySan Francisco
Period2/26/163/2/16

Keywords

  • Generalized reciprocity
  • Peer-support communities
  • Social capital
  • Social network sites
  • Substance abuse

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