Sustaining and improving hospital performance: The effects of organizational and market factors

H. Joanna Jiang, Bernard Friedman, James W. Begun

Research output: Contribution to journalArticlepeer-review

11 Scopus citations

Abstract

Using data from hospitals in ten states, this study examines the effects of organizational and market factors on the likelihood of becoming high-quality/low-cost providers during the period of 1997-2001. The findings highlight the important role of previous performance, internal operations, and market competition in hospital performance improvement. Achieving high-quality/low-cost performance is also incidentally found to be associated with improved profit margins.

Original languageEnglish (US)
Pages (from-to)188-196
Number of pages9
JournalHealth Care Management Review
Volume31
Issue number3
DOIs
StatePublished - Jan 1 2006

Keywords

  • Cost
  • Hospital operation
  • Hospital performance
  • Market forces
  • Quality

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