Supervisory and administrative staff's perspectives of self-directed supports for people with intellectual and developmental disabilities

Background: Self-directed supports (SDS) are a model of disability service delivery that focuses on supporting increased decision-making authority and budget autonomy for people with disabilities and their families. This study identifies supervisory and administrative staff's perspectives within a self-directed, individualised budgeting programme for people with intellectual and developmental disabilities. Method: Data were collected through 28 face-to-face interviews with supervisory and fiscal administrative staff in Minnesota, USA. Results: A qualitative analysis of these interviews resulted in four major themes: (1) the benefits of SDS, (2) the relationship between SDS and person-centred strategies, (3) the perception that a natural tension arises when balancing person-centred approaches with the need for consistent and fair state policy—including rules and regulations within state systems and (4) the unique challenges related to SDS benefits and challenges occurring across Minnesota. Conclusions: The results indicate the importance of providing effective communication and training to all stakeholders.