Six Sigma: A goal-theoretic perspective

Kevin Linderman, Roger G. Schroeder, Srilata Zaheer, Adrian S. Choo

Research output: Contribution to journalArticlepeer-review

540 Scopus citations

Abstract

Six Sigma is a phenomenon that is gaining wide acceptance in industry, but lacks a theoretical underpinning and a basis for research other than "best practice" studies. Rigorous academic research of Six Sigma requires the formulation and identification of useful theories related to the phenomenon. Accordingly, this paper develops an understanding of the Six Sigma phenomena from a goal theoretic perspective. After reviewing the goal theory literature, these concepts, when applied to Six Sigma, suggest some propositions for future research. This paper can help serve as a foundation for developing scientific knowledge about Six Sigma.

Original languageEnglish (US)
Pages (from-to)193-203
Number of pages11
JournalJournal of Operations Management
Volume21
Issue number2
DOIs
StatePublished - Mar 2003

Keywords

  • Goals
  • Interdisciplinary
  • Quality
  • Six Sigma
  • Theory

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