Service operations: what have we learned?

Liana Victorino, Joy M. Field, Ryan W. Buell, Michael J. Dixon, Susan Meyer Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda V. Roth, Enrico Secchi, Jie J. Zhang

Research output: Contribution to journalArticlepeer-review

24 Scopus citations


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