Reverse mentoring: A social exchange tool for keeping the boomers engaged and millennials committed

Sanghamitra Chaudhuri, Rajashi Ghosh

Research output: Contribution to journalArticlepeer-review

65 Scopus citations

Abstract

The aging of the workforce and the concurrent advent of the Millennials represent a major demographic and sociological phenomenon that can have dominant implications for organizations, as a whole. This presents a situation, where the Boomers and Millennials will be working together for the next decade or so. In the wake of mass scale retrenchments and economic upheaval, this is creating a greater urgency for HRD professionals to focus more attention on not only retaining this amalgamated workforce but also on keeping them actively engaged. Therefore, the purpose of this article is to propose reverse mentoring as a social exchange tool, which will leverage the expertise of both generations, that is, Boomers and Millennials, respectively, by being perceptive of their different needs, value systems, and work demands. We conclude by emphasizing different outcomes of reverse mentoring program for Boomers and Millennials and identify areas for future research.

Original languageEnglish (US)
Pages (from-to)55-76
Number of pages22
JournalHuman Resource Development Review
Volume11
Issue number1
DOIs
StatePublished - Mar 1 2012

Keywords

  • age norms
  • employee engagement
  • multigenerational workforce
  • organizational commitment
  • reverse mentoring
  • social exchange

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