Repairing relationships within and between organizations: Building a conceptual foundation

Kurt T. Dirks, Roy I. Lewicki, Akbar Zaheer

Research output: Contribution to journalReview articlepeer-review

221 Scopus citations

Abstract

How can relationships be repaired after being damaged? There is a small but growing body of work on the topic from a number of different disciplinary perspectives using different theoretical lenses and at different levels of analysis. We begin by examining the existing streams of work on relationship repair and organizing them into a conceptual framework. We then consider four questions that probe assumptions or overlooked issues in existing research with the intent of moving toward a more comprehensive conceptual foundation.

Original languageEnglish (US)
Pages (from-to)68-84
Number of pages17
JournalAcademy of Management Review
Volume34
Issue number1
DOIs
StatePublished - Jan 2009

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