Relationships between implementation of TQM, JIT, and TPM and manufacturing performance

Kristy O. Cua, Kathleen E. McKone, Roger G. Schroeder

Research output: Contribution to journalArticlepeer-review

671 Scopus citations


Research on Total Quality Management (TQM), Just-in-Time (JIT) and Total Productive Maintenance (TPM) generally investigates the implementation and impact of these manufacturing programs in isolation. However, many researchers believe and argue conceptually the value of understanding the joint implementation and effect of manufacturing programs. This study investigates the practices of the three programs simultaneously. We find that there is evidence supporting the compatibility of the practices in these programs and that manufacturing performance is associated with the level of implementation of both socially- and technically-oriented practices of the three programs.

Original languageEnglish (US)
Pages (from-to)675-694
Number of pages20
JournalJournal of Operations Management
Issue number6
StatePublished - Nov 1 2001


  • Empirical research
  • Just-in-Time
  • Maintenance
  • Quality

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