Relationships between implementation of TQM, JIT, and TPM and manufacturing performance

Kristy O. Cua, Kathleen E. McKone, Roger G. Schroeder

Research output: Contribution to journalArticlepeer-review

789 Scopus citations


Research on Total Quality Management (TQM), Just-in-Time (JIT) and Total Productive Maintenance (TPM) generally investigates the implementation and impact of these manufacturing programs in isolation. However, many researchers believe and argue conceptually the value of understanding the joint implementation and effect of manufacturing programs. This study investigates the practices of the three programs simultaneously. We find that there is evidence supporting the compatibility of the practices in these programs and that manufacturing performance is associated with the level of implementation of both socially- and technically-oriented practices of the three programs.

Original languageEnglish (US)
Pages (from-to)675-694
Number of pages20
JournalJournal of Operations Management
Issue number6
StatePublished - Nov 2001
Externally publishedYes

Bibliographical note

Funding Information:
This paper is published in memory of K.O. Cua, a dedicated colleague and good friend. This research was partially supported by the Juran Center for Leadership in Quality, University of Minnesota and The National Science Foundation, NSF grant no. 9422348.


  • Empirical research
  • Just-in-Time
  • Maintenance
  • Quality


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