Rapid implementation of a medical student rotation in health systems operations and remote patient care in response to COVID-19

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Medical schools initially removed students from clinical rotations at the outset of COVID-19 for safety reasons when students were eager to help and health systems needed personnel. In response, we rapidly implemented an innovative 2-week rotation for medical students to participate in health systems operations and care through remote efforts including triage and resource allocation. The curriculum also contained online self-paced educational modules covering topics including ethics, crisis standards of care, and modeling. As the health system needs shifted, so too did learners’ work. One hundred and twenty-five 3rd and 4th-year students completed the experience over 10 months. Learner satisfaction, confidence, and knowledge assessed through pre- and post-rotation surveys showed statistically significant and educationally meaningful improvement. A near uniform change greater than 1 point (on a 5-point scale) was demonstrated upon rotation completion. Blending health systems and educational structures to meet the needs of both creates unique opportunities to educate students in new ways.

Original languageEnglish (US)
Article number2067024
JournalMedical Education Online
Issue number1
StatePublished - 2022

Bibliographical note

Funding Information:
The article was supported by internal funding from the University of Minnesota Medical School - COVID-19 Medical Education Innovation Grant. We would like to thank the dedicated staff within the MHealth Fairview System Operations Center, MHealth Fairview leadership, and the University of Minnesota Medical School for working so diligently and efficiently to make this course a reality. We are humbled to work with them all.

Publisher Copyright:
© 2022 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.


  • Triagist
  • covid-19
  • health systems
  • medical student education
  • undergraduate medical education

PubMed: MeSH publication types

  • Journal Article


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