Abstract
This paper reports the findings of a theory-driven empirical investigation into the quality and motivational effects of implementing/practicing SPC. These empirical results rationalize the sociotechnical nature of the SPC Implementation/Practice phenomenon and encourage organizations to view SPC Implementation/Practice as more than implementing a set of quality tools.
| Original language | English (US) |
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| Pages | 1685-1687 |
| Number of pages | 3 |
| State | Published - Dec 1 1996 |
| Event | Proceedings of the 1996 27th Annual Meeting of the Decision Sciences Institute. Part 2 (of 3) - Orlando, FL, USA Duration: Nov 24 1996 → Nov 26 1996 |
Other
| Other | Proceedings of the 1996 27th Annual Meeting of the Decision Sciences Institute. Part 2 (of 3) |
|---|---|
| City | Orlando, FL, USA |
| Period | 11/24/96 → 11/26/96 |