Quality and motivational effects of implementing and practicing statistical process control: An empirical investigation

Manus Rungtusanatham, John C Anderson

Research output: Contribution to conferencePaperpeer-review

Abstract

This paper reports the findings of a theory-driven empirical investigation into the quality and motivational effects of implementing/practicing SPC. These empirical results rationalize the sociotechnical nature of the SPC Implementation/Practice phenomenon and encourage organizations to view SPC Implementation/Practice as more than implementing a set of quality tools.

Original languageEnglish (US)
Pages1685-1687
Number of pages3
StatePublished - Dec 1 1996
EventProceedings of the 1996 27th Annual Meeting of the Decision Sciences Institute. Part 2 (of 3) - Orlando, FL, USA
Duration: Nov 24 1996Nov 26 1996

Other

OtherProceedings of the 1996 27th Annual Meeting of the Decision Sciences Institute. Part 2 (of 3)
CityOrlando, FL, USA
Period11/24/9611/26/96

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