Public accountability, quality assurance and social work

John H. Westerman, Robert M. Spano, Margaret A Keyes

Research output: Contribution to journalArticlepeer-review

5 Scopus citations


The growing demand for public accountability and quality assurance mechanisms affords the social work profession an oppor tunity to take a more forceful hand in the shaping of the health care delivery system. This paper surveys the impact of public accountability developments on the practice of social work in the health care fields, analyzes what has been done in social work quality assurance, and suggests some strategies for enlarging the scope of social work to include productive new endeavors. Emphasis is placed upon resolution of the conflict between medical and human seruice treatment models.

Original languageEnglish (US)
Pages (from-to)33-42
Number of pages10
JournalSocial Work in Health Care
Issue number1
StatePublished - Jan 1 1976

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