Primary care, process improvement and turmoil

Sanne Magnan, Leif I. Solberg, Katherine Giles, Thomas E. Kottke, John W. Wheeler

Research output: Contribution to journalReview articlepeer-review

18 Scopus citations

Abstract

The Current health care environment in the United States is in turmoil, especially in regions that are further ahead in the transition from fee-for- service to managed care. This article examines turmoil within primary care during a health-maintenance-organization-sponsored and federally funded randomized trial of using continuous quality improvement for adult clinical preventive services. The external and internal changes in structure and leadership occurring in primary care clinics are profound and prevalent. The sponsors of the project have responded to the turmoil by encouraging greater leadership involvement within the clinic and by supporting more skill building for change management.

Original languageEnglish (US)
Pages (from-to)32-38
Number of pages7
JournalJournal of Ambulatory Care Management
Volume20
Issue number4
DOIs
StatePublished - Oct 1997

Keywords

  • Change
  • Continuous quality improvement
  • Preventive services
  • Primary care
  • Turmoil

Fingerprint Dive into the research topics of 'Primary care, process improvement and turmoil'. Together they form a unique fingerprint.

Cite this