Prescriptive persuasion and open-ended social awareness: Expanding the design space of mobile health

Eric P.S. Baumer, Sherri Jean Katz, Jill E. Freeman, Phil Adams, Amy L. Gonzales, John Pollak, Daniela Retelny, Jeff Niederdeppe, Christine M. Olson, Geri K. Gay

Research output: Chapter in Book/Report/Conference proceedingConference contribution

  • 55 Citations

Abstract

Most mobile technology systems designed to encourage healthy decisions focus on prescriptive persuasion, telling the user either implicitly or explicitly what to do, as the primary means of improving health. However, other technically and socially viable options exist. Drawing on both relevant social theory and previous CSCW research, this paper suggests that open-ended social awareness, making users aware of both others' and their own decisions, may also serve as an effective central design principle for mobile health. To explore this approach, this paper presents analysis of qualitative data from two studies of such a system. Results suggest that open-endedness allowed users flexibility and freedom in defining what counts as health, and that the social aspects compounded both the positive and the occasionally negative impacts of this openness. The paper concludes with implications for the design and evaluation of research on mobile health technology, as well as suggestions for how future work can further explore the design space of mobile health beyond prescriptive persuasion.

LanguageEnglish (US)
Title of host publicationCSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work
Pages475-484
Number of pages10
DOIs
StatePublished - Mar 19 2012
EventACM 2012 Conference on Computer Supported Cooperative Work, CSCW'12 - Seattle, WA, United States
Duration: Feb 11 2012Feb 15 2012

Other

OtherACM 2012 Conference on Computer Supported Cooperative Work, CSCW'12
CountryUnited States
CitySeattle, WA
Period2/11/122/15/12

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Health
Social aspects
mHealth

Keywords

  • awareness
  • mobile health
  • persuasion
  • reflective hci
  • user experience

Cite this

Baumer, E. P. S., Katz, S. J., Freeman, J. E., Adams, P., Gonzales, A. L., Pollak, J., ... Gay, G. K. (2012). Prescriptive persuasion and open-ended social awareness: Expanding the design space of mobile health. In CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work (pp. 475-484) https://doi.org/10.1145/2145204.2145279

Prescriptive persuasion and open-ended social awareness : Expanding the design space of mobile health. / Baumer, Eric P.S.; Katz, Sherri Jean; Freeman, Jill E.; Adams, Phil; Gonzales, Amy L.; Pollak, John; Retelny, Daniela; Niederdeppe, Jeff; Olson, Christine M.; Gay, Geri K.

CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work. 2012. p. 475-484.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Baumer, EPS, Katz, SJ, Freeman, JE, Adams, P, Gonzales, AL, Pollak, J, Retelny, D, Niederdeppe, J, Olson, CM & Gay, GK 2012, Prescriptive persuasion and open-ended social awareness: Expanding the design space of mobile health. in CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work. pp. 475-484, ACM 2012 Conference on Computer Supported Cooperative Work, CSCW'12, Seattle, WA, United States, 2/11/12. https://doi.org/10.1145/2145204.2145279
Baumer EPS, Katz SJ, Freeman JE, Adams P, Gonzales AL, Pollak J et al. Prescriptive persuasion and open-ended social awareness: Expanding the design space of mobile health. In CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work. 2012. p. 475-484 https://doi.org/10.1145/2145204.2145279
Baumer, Eric P.S. ; Katz, Sherri Jean ; Freeman, Jill E. ; Adams, Phil ; Gonzales, Amy L. ; Pollak, John ; Retelny, Daniela ; Niederdeppe, Jeff ; Olson, Christine M. ; Gay, Geri K. / Prescriptive persuasion and open-ended social awareness : Expanding the design space of mobile health. CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work. 2012. pp. 475-484
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