Abstract
A case study using a balanced scorecard approach to strategic management is described for an engineering development organization supporting a major academic healthcare center. While balanced scorecards are well described in the literature, this paper shows how one organization, the Mayo Clinic Division of Engineering, has applied these principles to develop an effective means of capturing and tracking the execution of tactics tied to our strategic plan. The challenges of developing a set of operational objectives and a framework for balancing the organization's strategic objectives, operational objectives, ongoing business processes, and project portfolio will be described.
| Original language | English (US) |
|---|---|
| Title of host publication | 2018 IEEE Technology and Engineering Management Conference, TEMSCON 2018 |
| Publisher | Institute of Electrical and Electronics Engineers Inc. |
| ISBN (Electronic) | 9781538620472 |
| DOIs | |
| State | Published - Oct 9 2018 |
| Externally published | Yes |
| Event | 2018 IEEE Technology and Engineering Management Conference, TEMSCON 2018 - Evanston, United States Duration: Jun 28 2018 → Jul 1 2018 |
Publication series
| Name | 2018 IEEE Technology and Engineering Management Conference, TEMSCON 2018 |
|---|
Other
| Other | 2018 IEEE Technology and Engineering Management Conference, TEMSCON 2018 |
|---|---|
| Country/Territory | United States |
| City | Evanston |
| Period | 6/28/18 → 7/1/18 |
Bibliographical note
Publisher Copyright:© 2018 IEEE.
Keywords
- Balanced Scorecard
- Operational Plan
- Strategic Planning