Abstract
Attempts to control COVID-19 pushed mental health providers to offer remote services to engage clients. This article discusses transitions in a student-led behavioral health clinic and has three aims: explore experiences transitioning to telehealth services, examine client mental health and quality of life outcomes, and compare client engagement through no-show and cancellation rates. This study is an evaluation and used a nonexperimental design. Data were collected from clinic students and faculty (n=21) and from clients (n=46). Data were analyzed using directed content analysis and univariate descriptive statistics. Students and faculty encountered few barriers moving services to telehealth. During a pandemic, client symptoms remained stable. No-show and cancellation rates declined following telehealth. Implications for student-led clinics and training are discussed.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 4-18 |
| Number of pages | 15 |
| Journal | Journal of Social Work Education |
| Volume | 57 |
| Issue number | sup1 |
| DOIs | |
| State | Published - 2021 |
| Externally published | Yes |
Bibliographical note
Publisher Copyright:© 2021 Council on Social Work Education.