TY - JOUR
T1 - Patient perceptions of e-prescribing and its impact on their relationships with providers
T2 - A qualitative analysis
AU - Frail, Caitlin K.
AU - Kline, Megan
AU - Snyder, Margie E.
N1 - Publisher Copyright:
Copyright © 2014, Council on Credentialing in Pharmacy.
PY - 2014/11/1
Y1 - 2014/11/1
N2 - Objective: To describe patients' perceptions of electronic (e)-prescribing and its impact on patients' quality of care, interactions with prescribers and pharmacists, and engagement in health care overall, particularly in regard to medication use.Methods: Semistructured, one-on-one interviews with 12 patients.Results: Patients were generally unfamiliar with the functions of integrated e-prescribing systems and did not perceive that use of such technology affected their relationships with providers. Those respondents having positive perceptions of, and experiences with e-prescribing mostly cited convenience and improvements in safety and quality, while patients with negative e-prescribing perceptions and experiences primarily expressed concern about loss of control in the medication-use process, misdirected prescriptions, and reduced communication with prescribers and pharmacists.Conclusion: Patients generally felt unaffected by the use of e-prescribing technology; however, there may be opportunities to better engage and educate patients, particularly at the point of prescribing.
AB - Objective: To describe patients' perceptions of electronic (e)-prescribing and its impact on patients' quality of care, interactions with prescribers and pharmacists, and engagement in health care overall, particularly in regard to medication use.Methods: Semistructured, one-on-one interviews with 12 patients.Results: Patients were generally unfamiliar with the functions of integrated e-prescribing systems and did not perceive that use of such technology affected their relationships with providers. Those respondents having positive perceptions of, and experiences with e-prescribing mostly cited convenience and improvements in safety and quality, while patients with negative e-prescribing perceptions and experiences primarily expressed concern about loss of control in the medication-use process, misdirected prescriptions, and reduced communication with prescribers and pharmacists.Conclusion: Patients generally felt unaffected by the use of e-prescribing technology; however, there may be opportunities to better engage and educate patients, particularly at the point of prescribing.
KW - Electronic prescribing
KW - Health communication
KW - Health information technology
KW - Pharmacists
KW - Physician- patient relationships
KW - Qualitative analysis
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U2 - 10.1331/JAPhA.2014.13176
DO - 10.1331/JAPhA.2014.13176
M3 - Article
C2 - 25257842
AN - SCOPUS:84908876656
VL - 54
SP - 630
EP - 633
JO - Journal of the American Pharmaceutical Association. American Pharmaceutical Association
JF - Journal of the American Pharmaceutical Association. American Pharmaceutical Association
SN - 1544-3191
IS - 6
ER -