Our capacity to care

Caring is meaningful work. Unfortunately, the conditions under which health care personnel work can reduce caring to an abstract principle that we name rather than an everyday practice that we do. Several factors curtail our ability to care, including the social construction of caring as feminine and thus less worthwhile the churn of patients through clinics and hospitals; and associated responsibilities, such as those that have developed with greater use of electronic health records. Work-related stress can activate implicit biases, which unconsciously distance personnel from members of stigmatized groups and contribute to health care disparities. To improve our capacity to care, we must tackle the barriers to caring that exist both within and external to clinics and hospitals.