Nurses' utilization of information resources for patient care tasks a survey of critical care nurses in an urban hospital setting

Critical care nurses manage complex patient care interventions under dynamic, time-sensitive and constrained conditions, yet clinical decision support systems for nurses are limited compared with advanced practice healthcare providers. In this work, we study and analyze nurses' information-seeking behaviors to inform the development of a clinical decision support system that supports nurses. Nurses from an urban midwestern hospital were recruited to complete an online survey containing eight open-ended questions about resource utilization for various nursing tasks and open space for additional insights. Frequencies and percentages were calculated for resource type, bivariate analyses using Pearson's χ² test were conducted for differences in resources utilization by years of experience, and content analysis of free text was completed. Forty-five nurses (response rate, 19.6%) identified 38 unique resources, which we organized into a resource taxonomy. Institutional applications were the most common type of resource used (35.6% of all responses) but accounted for only 15.4% of respondents' “go-to resources,” suggesting potential areas for improvement. Our findings highlight that knowing where to look for information, the existence of comprehensive information, and fast and easy retrieval of information are key resource seeking attributes that must be considered when designing a clinical decision support system.