Abstract
This study develops the theory and an in‐depth longitudinal study of the role of residual grievance activity as a suggested proxy for managerial monitoring within the context of manufacturing production. In the empirical section, we test the theory and practice within the firm for the optimal level of monitoring/grievances in an establishment with monthly data over a ten‐year period. We find that production‐related residual grievances could indicate increased managerial monitoring of a kind that has a positive impact on productivity.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 169-189 |
| Number of pages | 21 |
| Journal | Industrial Relations: A Journal of Economy and Society |
| Volume | 34 |
| Issue number | 2 |
| DOIs | |
| State | Published - Apr 1995 |