Moderators of the relationships between coworkers' organizational citizenship behavior and fellow employees' attitudes

Bennett J. Tepper, Michalle K. Duffy, Jenny Hoobler, Michael D. Ensley

Research output: Contribution to journalArticlepeer-review

224 Scopus citations

Abstract

The authors developed and tested the prediction that the relationship between coworkers' organizational citizenship behaviors (OCBs) and fellow employees' attitudes depends on the supervisors' abusiveness. Results of a longitudinal study using data collected from 173 supervised employees at 2 points in time (separated by 7 months) suggested that coworkers' OCB was positively related to fellow employees' job satisfaction and affective commitment when abusive supervision was low. However, when abusive supervision was high, coworkers' OCB was negatively related to job satisfaction and was unrelated to organizational commitment. The results of a 2nd study were consistent with the idea that the attributions employees make for their coworkers' OCB explains the moderating effect of abusive supervision on the relationship between coworkers' OCB and job satisfaction.

Original languageEnglish (US)
Pages (from-to)455-465
Number of pages11
JournalJournal of Applied Psychology
Volume89
Issue number3
DOIs
StatePublished - Jun 1 2004

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