Measurement of destination brand bias using a quasi-experimental design

Asli D.A. Tasci, William C. Gartner, S. Tamer Cavusgil

Research output: Contribution to journalArticlepeer-review

94 Scopus citations

Abstract

Image of a country as tourism destination brand can involve a biased or distorted view that is different from its objective reality. Although several destination image studies make references to negative destination images and stereotypical perceptions, bias in images of destination brands has been overlooked by researchers so far. A modified version of Gensch's methodology is used to measure three different spaces of destination image and identify potential biases in it. A quasi-experimental design is applied on three groups of students, using a promotional movie as the stimulant, representing the destination brand, Turkey, known to have a rather distorted image. The results show that the applied methodology can be used effectively in measuring the negative bias in the images of tourism destination brands. Negative bias was found in the perception of both Attractions and Basics factors of Turkey as a tourism destination brand. Managerial and theoretical implications are provided along with limitations and future research suggestions.

Original languageEnglish (US)
Pages (from-to)1529-1540
Number of pages12
JournalTourism Management
Volume28
Issue number6
DOIs
StatePublished - Dec 2007

Keywords

  • Bias
  • Brand bias
  • Destination brand
  • Destination image
  • Quasi-experimental design
  • Stereotypical image
  • Turkey

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