Managing e-Mail overload: Solutions and future challenges

David Schuff; Ozgur Turetken; John D'Arcy; David Croson

doi:10.1109/MC.2007.65

Managing e-Mail overload: Solutions and future challenges

David Schuff
, Ozgur Turetken
, John D'Arcy
, David Croson

Research output: Contribution to specialist publication › Article

18 Scopus citations

Abstract

With proper application of automatic filtering, clustering, and new user interface metaphors, e-mail can once again become an effective knowledge management tool rather than a source of information overload.

Original language	English (US)
Pages	31-36
Number of pages	6
Volume	40
No	2
Specialist publication	Computer
DOIs	https://doi.org/10.1109/MC.2007.65
State	Published - Feb 2007
Externally published	Yes

Keywords

E-mail management
Information overload
Knowledge management

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10.1109/MC.2007.65

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title = "Managing e-Mail overload: Solutions and future challenges",

abstract = "With proper application of automatic filtering, clustering, and new user interface metaphors, e-mail can once again become an effective knowledge management tool rather than a source of information overload.",

keywords = "E-mail management, Information overload, Knowledge management",

author = "David Schuff and Ozgur Turetken and John D'Arcy and David Croson",

year = "2007",

month = feb,

doi = "10.1109/MC.2007.65",

language = "English (US)",

volume = "40",

pages = "31--36",

journal = "Computer",

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AU - Turetken, Ozgur

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KW - Knowledge management

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EP - 36

JO - Computer

JF - Computer

ER -

Managing e-Mail overload: Solutions and future challenges

Abstract

Keywords

Publisher link

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