Managing e-Mail overload: Solutions and future challenges

David Schuff; Ozgur Turetken; John D'Arcy; David Croson

doi:10.1109/MC.2007.65

Managing e-Mail overload: Solutions and future challenges

David Schuff, Ozgur Turetken, John D'Arcy, David Croson

Research output: Contribution to specialist publication › Article

17 Scopus citations

Abstract

With proper application of automatic filtering, clustering, and new user interface metaphors, e-mail can once again become an effective knowledge management tool rather than a source of information overload.

Original language	English (US)
Pages	31-36
Number of pages	6
Volume	40
No	2
Specialist publication	Computer
DOIs	https://doi.org/10.1109/MC.2007.65
State	Published - Feb 2007
Externally published	Yes

Keywords

E-mail management
Information overload
Knowledge management

Publisher link

10.1109/MC.2007.65

Find It

Find It at U of M Libraries

Cite this

@misc{434832520c8a4573a5c676e62c3d28bb,

title = "Managing e-Mail overload: Solutions and future challenges",

abstract = "With proper application of automatic filtering, clustering, and new user interface metaphors, e-mail can once again become an effective knowledge management tool rather than a source of information overload.",

keywords = "E-mail management, Information overload, Knowledge management",

author = "David Schuff and Ozgur Turetken and John D'Arcy and David Croson",

year = "2007",

month = feb,

doi = "10.1109/MC.2007.65",

language = "English (US)",

volume = "40",

pages = "31--36",

journal = "Computer",

issn = "0018-9162",

publisher = "IEEE Computer Society",

}

TY - GEN

T1 - Managing e-Mail overload

T2 - Solutions and future challenges

AU - Schuff, David

AU - Turetken, Ozgur

AU - D'Arcy, John

AU - Croson, David

PY - 2007/2

Y1 - 2007/2

N2 - With proper application of automatic filtering, clustering, and new user interface metaphors, e-mail can once again become an effective knowledge management tool rather than a source of information overload.

AB - With proper application of automatic filtering, clustering, and new user interface metaphors, e-mail can once again become an effective knowledge management tool rather than a source of information overload.

KW - E-mail management

KW - Information overload

KW - Knowledge management

UR - http://www.scopus.com/inward/record.url?scp=33947371227&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=33947371227&partnerID=8YFLogxK

U2 - 10.1109/MC.2007.65

DO - 10.1109/MC.2007.65

M3 - Article

AN - SCOPUS:33947371227

SN - 0018-9162

VL - 40

SP - 31

EP - 36

JO - Computer

JF - Computer

ER -

Managing e-Mail overload: Solutions and future challenges

Abstract

Keywords

Publisher link

Find It

Other files and links

Fingerprint

Cite this