Managing e-Mail overload: Solutions and future challenges

David Schuff, Ozgur Turetken, John D'Arcy, David Croson

Research output: Contribution to specialist publicationArticle

13 Scopus citations

Abstract

With proper application of automatic filtering, clustering, and new user interface metaphors, e-mail can once again become an effective knowledge management tool rather than a source of information overload.

Original languageEnglish (US)
Pages31-36
Number of pages6
Volume40
No2
Specialist publicationComputer
DOIs
StatePublished - Feb 2007
Externally publishedYes

Keywords

  • E-mail management
  • Information overload
  • Knowledge management

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