Local knowledge matters for crowdsourcing systems: Experience from transferring an American site to China

Fernando Torre, Yanjie Liu, Zhengjie Liu, Loren Terveen

Research output: Contribution to conferencePaperpeer-review

2 Scopus citations

Abstract

We present the results of a preliminary cross-cultural study of Cyclopath, a geographic crowdsourcing system for cyclists. We created a Chinese version and tested it in lab with 40 cyclists in Dalian, China. We analyzed the data entered by users and found some significant differences compared to similar studies done in the US; this illustrates the need for local knowledge in crowdsourcing applications. From usage patterns and interview data, we observed that landmarks play a larger role for navigating the map and requesting routes; this suggests that integrating landmarks better into the Cy-clopath UI could improve Chinese users' experience with the system. Finally, we found that concepts of authority and hierarchy may influence Chinese users' trust of peer-contributed content; this suggests that reputation mechanisms may help improve trust.

Original languageEnglish (US)
Pages729-732
Number of pages4
StatePublished - Jan 1 2013
Event7th International AAAI Conference on Weblogs and Social Media, ICWSM 2013 - Cambridge, MA, United States
Duration: Jul 8 2013Jul 11 2013

Other

Other7th International AAAI Conference on Weblogs and Social Media, ICWSM 2013
CountryUnited States
CityCambridge, MA
Period7/8/137/11/13

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